Shipping Policy
Shadow Threads Crypt Shipping Policy
Last Updated: 03/14/2025
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping Option & Estimated Delivery Time
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Free Shipping Domestic – 5 to 15 business days – $0
We do not currently offer local delivery or in-store pickup.
International Shipping
We offer international shipping to most countries.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping Option & Estimated Delivery Time
-
Free Shipping on All Orders –10 to 20 business days – $0
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shadow Threads Crypt is not responsible for these charges if they are applied and are your responsibility as the customer.
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at shadowthreads56@gmail.com with your name and order number, and we will look into it for you.
Click here to track your order (if available).
Shipping to P.O. Boxes
We do not ship to P.O. Boxes at this time.
Refunds, Returns, and Exchanges
We do not accept returns or exchanges at this time. However, we do offer refunds with no issues.
If your order arrives damaged in any way, please email us as soon as possible at shadowthreads56@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at shadowthreads56@gmail.com.
